What it is
AI is computer software that learns from huge numbers of examples. It spots patterns and makes very good guesses, but it doesn't think or feel like a person.
From the words your phone suggests to the videos you're shown online, AI is everywhere. This short, jargon-free guide helps you understand it and use it safely.
No robots taking over. Here's what AI actually is, in plain English.
AI is computer software that learns from huge numbers of examples. It spots patterns and makes very good guesses, but it doesn't think or feel like a person.
Predictive text, voice assistants, spam filters, sat-nav routes, "you might also like" suggestions and chatbots all use AI.
Quick, repetitive jobs like summarising text, translating, drafting emails, sorting photos and answering everyday questions.
It can state wrong facts confidently, repeat unfair biases from its training examples, and be used to make convincing fakes.
Five quick questions. No tech knowledge needed.
Pick the answer that sounds most sensible. You'll see a short explanation after each one.
You don't need to be an expert. These habits go a long way.
AI can sound sure of itself and still be wrong. For anything important (health, money, the law), check a trusted source.
Never type passwords, bank details, ID numbers or private family information into a chatbot.
AI can fake faces and voices. If a clip or phone call seems surprising or urgent, pause and check before you believe it or share it.
AI learns from human examples, including our biases. Be wary when it's used to judge people, such as in job or loan decisions.
Treat AI as a helpful assistant, not the boss. You make the final decision.
Beginner-friendly places to keep learning. They all open in a new tab.
A popular course for complete beginners, made by the University of Helsinki. No maths or coding needed.
Visit site → Free to auditAndrew Ng's short non-technical course on what AI can and can't do. Watching the course is free, and the certificate costs extra.
Visit site → Free guideThe UK National Cyber Security Centre's simple tips for protecting your accounts and spotting scams.
Visit site → Paid courseA short, practical course by Google on using AI tools at work. There's a fee, and financial aid may be available.
Visit site →